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Last Updated: July 2, 2025
Welcome to Ayushmednest! This Privacy Policy describes how Ayushmednest (“we,” “us,” or “our”) collects, uses, processes, and protects your personal information when you visit and make purchases from our website, ayushmednest.com (the “Site”).
We are committed to protecting your privacy and handling your personal information with care and transparency, especially given the sensitive nature of health-related information. By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
a. Personal Information (Information you provide directly):
When you create an account, place an order, or contact us, you may provide us with personal information, including but not limited to:
Contact Information: Name, email address, phone number, shipping address, billing address.
Account Information: Username, password (encrypted).
Payment Information: Details required for processing payments (Note: We use secure third-party payment gateways; we do not store your full credit/debit card numbers on our servers).
Health-Related Information (Voluntary): If you choose to share it with us for personalized recommendations, consultations, or when discussing your health concerns related to product usage (e.g., symptoms, existing conditions). Please note that providing such information is entirely voluntary, but may be necessary for specific product advice.
b. Non-Personal Information (Information collected automatically):
When you visit our Site, we automatically collect certain non-personal information about your device and Browse activity:
Device Information: IP address, browser type, operating system, device type, mobile network information.
Usage Data: Pages viewed, products searched, referring/exit pages, timestamps, clickstream data, and how you interact with our Site.
Cookies and Tracking Technologies: Small data files placed on your device to help our site function, analyze traffic, and personalize your experience (see Section 6 for more details).
2. How We Use Your Information
We use the collected information for various purposes, including:
To Process and Fulfill Your Orders: To process your purchases, confirm your orders, arrange shipping, and provide you with invoices and order updates.
To Provide Customer Support: To respond to your inquiries, requests, and provide assistance with your orders or any issues you may encounter.
To Personalize Your Experience: To tailor product recommendations, content, and offers based on your Browse history and preferences.
To Improve Our Services: To understand how our Site is used, analyze trends, optimize performance, and develop new features and products.
For Marketing and Communications: To send you promotional emails, newsletters, and updates about our products, offers, and news (only if you have opted in to receive such communications. You can unsubscribe at any time).
To Ensure Security: To detect and prevent fraud, unauthorized access, and other malicious activities.
For Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests, and to enforce our Terms and Conditions.
For Health-Related Interactions: To understand your needs and provide relevant homeopathic advice or product suggestions, based on health information you voluntarily provide.
3. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment gateways, shipping carriers, website hosting, analytics providers, customer support platforms). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
Secure Sockets Layer (SSL) Technology: Our website uses SSL encryption to secure data transmission between your browser and our server.
Secure Payment Gateways: All payment transactions are processed through secure, PCI DSS compliant third-party payment gateways.
Access Controls: Restricting access to personal information to authorized employees and service providers who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
Regular Security Audits: Performing regular security assessments and updates to maintain the integrity of our systems.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Correction: You can access and update your account information by logging into your account on our Site. For other data, you may request access to or correction of your personal information held by us.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations we may have to retain data.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe link provided in our emails or by contacting us directly.
Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 9.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to enhance your experience on our Site.
What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
How We Use Them: We use cookies for:
Essential Website Functionality: To enable core features like shopping carts and secure logins.
Analytics: To understand how visitors use our Site, identify popular products, and improve our website performance.
Personalization: To remember your preferences and provide a more personalized Browse experience.
Managing Cookies: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
7. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact 1us immediately, and we will take steps to remove such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Ayushmednest
594kha/123, Nilmatha
Lucknow, Uttar Pradesh, India
Email: Contactus@ayushmednest.com
Phone: +91-7839329813 (WhatsApp Only)